Workshops & Facilitation

Workshops & Facilitation

Workshops & Facilitation

Community Voices in rural Guatemala

Community Voices in rural Guatemala

Community Voices in rural Guatemala

An event to facilitate mutual learning through sharing diverse perspectives on empowerment and empathy

An event to facilitate mutual learning through sharing diverse perspectives on empowerment and empathy

An event to facilitate mutual learning through sharing diverse perspectives on empowerment and empathy

The Challenge

The Challenge

The Challenge

How might we create a safe space for individual growth fostered by the collective community experience?

Outcome

Outcome

Outcome

A cross-cultural, multilingual event paired with a series of design thinking exercises organized into a program booklet paired with supplemental social warmups

Role

Cultivated a space and social environment that helped attendees consolidate and digest learnings in an interactive/reflective way

Team: 7 speakers who doubled as organizers with Piotr as event lead. Members listed in the "Speaker Mapping" section

Time Frame

Time Frame

Time Frame

3 months of planning

1 day event

Context

Context

Context

This event was built around the residents of a small town in rural Guatemala. Most of the population is indigenous, mixed with some social sector workers and volunteers.

The Users

The Users

The Users

There are three main languages spoken (Spanish, Tzʼutujil, and English). Out of the attendees, there would be at least 10 different nationalities present from almost every continent with professions that range from scientists to non-profit leaders.

Establishing a Safe Space

Establishing a Safe Space

Establishing a Safe Space

Since the majority of the talks were emotionally heavy and diverse in cultures and experiences. It was important to us that we created an environment where people could share.

Alignment Summary

  • Extend and enhance sense of community

  • Give people time and space to reflect internally and share if they're comfortable

  • Create the structure for tangible takeaways to empower themselves by the end of the day

Speaker Mapping

Speaker Mapping

Speaker Mapping

The format of the event would be speakers talking about lessons from their experiences. It was important to order the topics and understand the context in which the audience would be experiencing the event to be able to map the user journey fully. I had to understand how to manage and tailor exercises for each topic, as well as a wrap up for a wider takeaway.

This was especially interesting as the team was diverse in both profession and country of orgin, making the talks just as diverse

Topics

User Journey

User Journey

User Journey

Mapping out steps and emotions helped to see where my design thinking activities would be able to point out their own problems in reflection so that they may ideate on solving them later. This is balanced with the other user group (speakers) and easing their pain points surrounded around organizing and speaking

User Needs

  • Guidance through cognitively and emotionally heavy processing

  • A safe and supportive space that allows for both sharing and failure without pressure

  • Infrastructure for a positive feeling for accomplishment

Outcome(s)

Outcome(s)

Outcome(s)

1. An interactive event full of play, reflection, and growth. Event link

2. A booklet containing activities that addressed every part of the pain point in the journeys. Example activity: "Create a magazine cover featuring you in the future when you've achieved your goals"

3. Positive feedback from attendees that they walked away with actionable insights that helped them realize and progress towards their goals. This event was so successful, it sprouted more events with different themes within growth and learning

Takeaways


  • Guide more. This was the first workshop that I ran after leaving my job in Silicon Valley. There was some confusion as to what these exercises were and how to go about them

  • Break this down into a shorter event or two events in a series. Even though people wanted to be there, it was a lot to digest and attendee attentions spans were short. A shorter event would have increased the accessibility for those who had to work

  • Success in bilingual & multicultural integration. We did a great job at integrating cultures and languages (Spanish, Tzʼutujil, English). This was in part that the existing community was familiar with such integration, but I also thought about activities that spanned across the attendees' various backgrounds and cultural contexts, which were understood well

Portfolio made with thought in California

Portfolio made with thought in California

Portfolio made with thought in California